Privacy Policy

Last updated: September 2026

Who we are

Pro Air Building Services Pty Ltd (“we”, “us”, “our”) is an established Melbourne-based service company specialising in central plant HVAC systems, refrigerated air conditioning, and heating and cooling systems. Our website address is www.proairbuildingservices.com.au.

What information we collect

We only collect the information you choose to give us when you use this website:

  • Contact form: your name, email address, and the message you send us.
  • Careers: if you apply for a position, the details in your resume and any correspondence (name, contact details, work history and qualifications).
  • Enquiries: details you provide by phone or email when requesting a quote or service.

Why we collect it

We collect this information so that we can respond to your enquiries, provide quotes, arrange and carry out service work, and consider job applications. We do not collect information we do not need.

How we store and protect your information

Information you provide is stored on our systems and handled in line with the Australian Privacy Principles. We take reasonable steps to keep your information secure and to protect it from loss, misuse, unauthorised access, disclosure, alteration and destruction.

Who we share your information with

We do not sell your personal information. We only share it where necessary to provide the service you have requested (for example, to coordinate a job), or where we are required to do so by law.

How long we keep your information

We keep your information for as long as needed to provide our services and to meet any legal or record-keeping obligations, and then dispose of it securely.

Access and correction

You can ask us at any time what personal information we hold about you. If any of it is inaccurate, out of date or incomplete, let us know and we will take reasonable steps to correct it.

Complaints

If you have a concern about how we handle your personal information, please contact us first so we can try to resolve it. If you are not satisfied with our response, you can make a complaint to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Contact us

To ask any privacy-related questions, or to request access to or correction of your information, please contact us:

Our technicians are on call 24 hours a day, seven days a week.

(03) 9720 6188
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